Positive Feedback
Posted on | April 25, 2008 |
After being in the music business for 20 years, and being a professional mastering engineer for the past eight, I’ve realized that creating solid relationships with clients as well as positive relationships with other industry professionals (read “the competition”) is as important as anything you know. Recently I got some positive feedback on both fronts that I thought I’d share as an example of how these principles really work in your favor.
From a past client
“I did a CD several years ago and you mastered it for me. I wanted to say thanks again for your help. I have since finished a second album and have been sitting on it for a while because I wanted it to be better than the first and have been taking my sweet time on it. When I’m ready, I’d like to have you master the second CD. I just wanted to let you know I liked your work and want to work with you again.”
From a fellow mastering engineer
“I have been meaning to say thank you for your e-mail. Things have been a little hectic lately. I really appreciate your cooperative attitude toward new engineers. I would love to take you out to lunch sometime and pick your brain.”
So, the point isn’t so much to toot my own horn (though, this is my blog so…come on) but to give two real examples of how treating clients and industry colleagues with the respect they deserve is a good practice that reaps its own rewards.
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About This Blog
From Ohm to Om reflects the opinions of mastering engineer Paul Abbott, owner of San Diego's ZenMastering.
We welcome comments from readers...pro or con!
